How long does delivery take?

Orders are dispatched within 2 business days. Delivery takes 3–7 days across India and 7–12 days in the UAE. You'll receive tracking details by email/SMS after dispatch.

Are your products really charcoal-free and chemical-free?

Yes. Our dhoop and sambrani cups are made from desi cow dung, pure ghee, guggul, loban and natural herbs — no charcoal, synthetic fragrance or artificial binders.

What is the shelf life?

Best used within 12 months of purchase. Store in a cool, dry place away from moisture and direct sunlight.

What if my order arrives damaged?

Share a photo of the damaged package on WhatsApp or email within 48 hours of delivery and we'll arrange a replacement or refund as per our Refund & Cancellation Policy.

Do you take bulk or private-label orders?

Yes — we export in bulk to any country and offer private-label packaging. Use the contact form or WhatsApp with your quantity and destination for a quote.

When are Alphonso mangoes available?

Alphonso season runs roughly March to June each year. Orders are pre-order based and limited — join the waitlist through the contact form and we'll notify you when the season opens.

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